How can we help you today?

Download the ComSetu app or visit the web panel and sign up with your mobile number or email. You’ll verify with a one-time code, then complete your profile to start exploring communities.

Browse or search for a community from the Explore tab, then tap "Join Community". Some communities require admin approval before you gain full access.

Yes — use "Create a Community" from the Community tab, fill in your community’s details, and submit it for a quick review before it goes live.

Individual membership is free. Businesses and community organizers can upgrade to a paid plan for advanced tools — see our Pricing page for details.

Go to Settings → Plans & Payments in the web admin panel, choose a new plan, and confirm. Changes take effect immediately and billing is prorated.

We accept major credit/debit cards, UPI, and net banking for organizations billed in India. Enterprise customers can also arrange invoiced billing.

Yes, there are no long-term contracts on Starter, Growth or Professional plans — cancel anytime from Settings → Plans & Payments and you won’t be charged for the next cycle.

All invoices are available under Settings → Plans & Payments → Billing History, and are also emailed automatically each billing cycle.

From your community’s admin view, choose "Invite Members" to share a join link, or invite people directly by mobile number/email.

Community admins can remove a member from Members → Manage. Removed members lose access to that community’s directory, events and referrals immediately.

Members can give or request referrals from within a community. Both sides get notified, and referral history is tracked on your profile for trust and transparency.

You control this per community under your privacy settings — you can show full contact details to fellow members only, or keep them private and let people message you in-app instead.

ComSetu is available for iOS and Android. See App & Web Panel for download links.

Check that notifications are enabled for ComSetu in your phone’s system settings, and that your in-app Notification Preferences (Profile → Settings) aren’t set to "Do Not Disturb".

Recently viewed businesses, categories and messages are cached for quick access, but you’ll need an internet connection to post, message, or see live updates.

Web admin panel access is included from the Professional plan upward, for designated community admins and staff roles you assign.

Yes — invite team members with role-based access (e.g. Admin, Moderator, Analyst) from Settings → Team Access.

The Analytics tab in the web admin panel shows member growth, engagement, event attendance and referral activity over time.

Wait a minute and use "Resend Code". If it still doesn’t arrive, confirm your mobile number/email is correct and check your spam folder for email codes.

Try closing and reopening the app, then check for an update in the App Store/Google Play. If the issue continues, reach out via our Contact page with your device model and app version.

We’d love to hear it — email hello@comsetu.com with as much detail as you can share.